Frequently Asked Questions
Everything you need to know about your Lucky & Me shopping experience.
What materials are used in Lucky & Me clothing?
We prioritize comfort and quality by using premium fabrics such as organic cotton, modal, and bamboo blends, ensuring all pieces are soft on sensitive skin and durable for everyday wear.
How do I know which size to order for my child?
Each product page features a detailed size guide based on height and weight measurements. If your child is between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return window for unworn and unwashed items with original tags attached. Please note that for hygiene reasons, underwear that has been opened or worn cannot be returned.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. Expedited shipping options are available at checkout if you need your items sooner.
Do you ship internationally?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our shipping capabilities to more countries in the near future.
How should I care for my Lucky & Me items?
To maintain the softness and longevity of our garments, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat.